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Outlit forClaude

Customer context for every Claude conversation.

Install the Outlit CLI first: curl -fsSL https://outlit.ai/install.sh | bash

Today's churn triage
Run today's churn triage.
Triggered daily · usage drop, missed QBR, or champion silence

Monday triage. 2 accounts to act on this week.

High risk: Canopy Analytics. DAU dropped from 41 to 14 over 4 weeks. Two P1 tickets in March about export failures. Customer wrote "we're looking at alternatives" on the second. No QBR scheduled.

Medium risk: Trellis Health. Champion Laura silent 19 days. New user Derek opened 3 SSO tickets in the past two weeks. Possible internal ownership change.

NEXTRe-engage Canopy this week with the export-failure follow-up. Map who owns the SSO conversation at Trellis before next Monday.
SAVEDoutlit/churn/2026-04-28-triage.md
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