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Y CombinatorBacked by Y Combinator

Access all your customer
context in Claude

Every customer interaction and conversation, structured for your agents to understand and act on.

Trusted by fast-moving teams

Superset
Chatwoot
Superset
Chatwoot
Superset
Chatwoot
Superset
Chatwoot
Char
Quantstruct
Char
Quantstruct
Char
Quantstruct
Char
Quantstruct

Agents that understand and act on customer insights

Outlit resolves customer identity across your stack, gives you one place to query them, and surfaces signals before you go looking.

The Customer Model

A unified record for every customer

Your customers are scattered across five tools under five different IDs. Outlit turns that mess into one record with revenue, usage, and activity in one place.

PostHog
PostHog
Stripe
Stripe
Fireflies
Fireflies
Gmail
Gmail
Slack
Slack
A
MRR
Active users
Health
Last active
Open deals
The Query Layer

Query all your customer data at once

Ask about any customer and get answers pulled from every tool you use. Works from your terminal, Slack, or Claude Code.

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# cs-alerts
The Agent Layer

Proactive alerts across every tool

Usage drops, a payment fails, and support tickets spike. Outlit connects the dots, alerts your team, and drafts a response before anyone notices.

⚠️
Churn risk detected
Acme Inc · $2,400 MRR · 3 signals correlated
Just now
Signals
StripePayment failed for Acme Inc2:38 PM
PostHogUsage down 40% week-over-week2:39 PM
Slack3 threads in #support mentioning product issues2:41 PM
GmailNo reply to last 2 check-in emails2:41 PM
Actions taken
Alerted#cs-alerts on Slack
DraftedRe-engagement email to champion

How teams use Outlit

Outlit connects the dots across your tools and alerts your team before small issues become big problems.

Know your customer before every call

Usage, billing, support history, last touch. Loaded automatically so you never walk in blind.

Catch a failing account before they cancel

Payment failed, usage dropped, no reply to the last email. Outlit connects the dots before it's too late.

Hand off an account without losing context

New rep, full history. Everything transfers instantly. No Slack archaeology required.

Know why you lost the deal

Pull the full signal history after a loss. See when things went wrong, the early signs, and what got missed.

Surface who's ready to expand

Accounts hitting limits, growing fast, long tenure. Found automatically.

Respond to support with full context

Your agent knows the customer's MRR, usage trend, and open tickets before writing a word.

We work with your existing stack

Link activity across every source to the right customer. A Stripe charge, a Slack message, and a PostHog session all map to the same account.

Slack
Slack
Messages, reactions, thread context
Fireflies.ai
Fireflies.ai
Call transcripts, action items, summaries
Google Calendar
Google Calendar
Meetings, attendees, scheduling patterns
Gmail
Gmail
Email threads, sender history, attachments
PostHog
PostHog
Feature usage, session activity, events
Stripe
Stripe
Revenue, plan changes, churn events
Supabase Auth
Supabase Auth
User identity, sign-up source, auth events
Clerk
Clerk
User profiles, org membership, login activity

and more

FAQs

Give your agents the full picture

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