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One agent to retain and grow every account.

Outlit is an AI agent for customer success teams, monitoring every account and taking action across onboarding, retention, and expansion.

See a demo

Outlit starts working in under 30 minutes.

Adoption kept on trackCatch stalled onboarding and falling usage early.
Renewals protected earlyCatch support issues, usage drops, and relationship risk before renewal.
Expansion moved forwardTurn product interest and team growth into expansion.
Superset
Chatwoot
Superset
Chatwoot
Superset
Chatwoot
Superset
Chatwoot
Char
Quantstruct
Char
Quantstruct
Char
Quantstruct
Char
Quantstruct

Your customer data is scattered across every system.

Outlit builds one living record of every account and keeps it current as customers change.

Implementation milestone missed2m
Usage increased 40%9m
Champion changed jobs1h
Critical issue unresolved2m
New team invitedLive
Asked about enterprise features1h
Raised a Series B5m
Renewal in 47 days1h
Real-time customer viewUpdated from every connected system
Live
Progress2 implementation milestones overdue
AdoptionUsage increased across three teams
RelationshipChampion changed roles
SupportCritical issue unresolved for 9 days
CommercialRenewal in 47 days
OpportunityAsked about enterprise functionality
Next action prepared →

Escalate the unresolved issue, onboard the new administrator, and schedule an adoption review.

Turn customer changes into retention and growth.

Outlit recommends the next action, prepares the work, and can complete approved actions. Every action stays within the controls you set.

Drive adoption

Catch onboarding blockers, missed milestones, and falling usage before accounts stall.

Brightline4 signals need attention
Live
Activation fell 35%now
Implementation 8 days overdue12m
3 admins not onboarded1h
Usage flat since launchtoday

Protect renewals

Resolve support issues, usage drops, and relationship risks before renewal.

Critical issue unresolved
P1 open for 9 days
Champion changed roles
New buyer not yet engaged
Renewal in 47 days
Value review not scheduled

Grow accounts

Turn rising usage, team growth, and product interest into expansion.

Flag expansion demandEnterprise plan requested
Brief account ownerUsage grew across 3 teams
Schedule growth reviewNew team invited
Zeroconfiguration to manageConnect your tools. Monitoring starts automatically.
24/7customer monitoringEvery account watched continuously, not only your largest customers.
3×more accounts per CSMGive your team the coverage to manage the entire customer base.

Connect your tools. Outlit does the rest.

Outlit builds each customer record and starts monitoring automatically. No workflow building or field mapping.

Slack
Slack
Messages, reactions, thread context
Stripe
Stripe
Revenue, plan changes, churn events
HubSpot
HubSpot
Deals, contacts, pipeline activity
PostHog
PostHog
Feature usage, session activity, events
Gmail
Gmail
Email threads, sender history, attachments
Granola
Granola
Meeting notes, transcripts, summaries, attendees
Slack
Slack
Messages, reactions, thread context
Stripe
Stripe
Revenue, plan changes, churn events
HubSpot
HubSpot
Deals, contacts, pipeline activity
PostHog
PostHog
Feature usage, session activity, events
Gmail
Gmail
Email threads, sender history, attachments
Granola
Granola
Meeting notes, transcripts, summaries, attendees
Fireflies.ai
Fireflies.ai
Call transcripts, action items, summaries
Google Calendar
Google Calendar
Meetings, attendees, scheduling patterns
Attio
Attio
Records, lists, workspace activity
Supabase Auth
Supabase Auth
User identity, sign-up source, auth events
Clerk
Clerk
User profiles, org membership, login activity
Pylon
Pylon
Support tickets, customer issues, conversations
Fireflies.ai
Fireflies.ai
Call transcripts, action items, summaries
Google Calendar
Google Calendar
Meetings, attendees, scheduling patterns
Attio
Attio
Records, lists, workspace activity
Supabase Auth
Supabase Auth
User identity, sign-up source, auth events
Clerk
Clerk
User profiles, org membership, login activity
Pylon
Pylon
Support tickets, customer issues, conversations

FAQ

Common questions about Outlit.

How it works, what it handles, and how quickly you can get started.

What does Outlit do?

Outlit is an AI agent for customer success teams, monitoring every account and taking action across onboarding, retention, and expansion.

Is Outlit another CRM or dashboard?

No. Outlit runs in the background and surfaces adoption risks, renewal blockers, and expansion opportunities without giving your team another dashboard to maintain.

How does Outlit find adoption risk and expansion opportunities?

Outlit combines product usage, conversations, support, billing, CRM activity, and external events to catch stalled onboarding, low adoption, renewal risk, and new demand.

What work can Outlit handle?

Outlit recommends the next action and prepares follow-ups, escalations, internal tasks, and CRM updates. Start with human approval, then let Outlit complete approved actions within the controls you set.

Does Outlit replace my customer success team?

No. Outlit gives your team coverage across every account and handles repetitive monitoring and preparation. Your team stays in control of each customer relationship.

How long does setup take?

Under 30 minutes. Connect your tools and Outlit starts monitoring every account. No engineering work, workflow building, or field mapping.

Is my data secure?

Yes. Outlit is SOC 2 Type II and ISO 27001 certified. Your data is encrypted at rest and in transit, and is never used to train models.

Understand every customer and advance every relationship.

See a demo