Backed by Y CombinatorCustomer context for agents
Every customer interaction and conversation, structured for your agents to understand and act on.
Trusted by fast-moving teams
From raw data to real action
Outlit resolves every customer across your tools, gives you one place to query them, and surfaces the signals that matter before you go looking.
A unified record for every customer
Every tool knows your customer by a different ID. Outlit resolves them into a single company record with unified revenue, usage, and activity data.
Ask once, query every tool
Get answers about any customer from a unified record that pulls from every connected tool. From your terminal, from Claude Code, from a Slack bot. Outlit works wherever you do.
Proactive alerts across every tool
When usage drops in PostHog, a payment fails in Stripe, and support threads spike in Slack, Outlit connects the dots and takes action. It alerts your team and drafts a response before anyone notices.
Payment failed for Acme Inc2:38 PMUsage down 40% week-over-week2:39 PM3 threads in #support mentioning product issues2:41 PMNo reply to last 2 check-in emails2:41 PMHow our customers use Outlit
Outlit watches your tools around the clock so your team doesn't have to. Signals surface automatically, actions happen before anyone asks.
Churn risk detection
Usage drops, payments fail, support tickets spike. One alert with the full picture before the customer says anything.
Trial-to-paid prediction
Combines product usage, journey stage, sales engagement, and signup source to show which trials convert and which are tourists.
Weekly customer digests
Every Monday, accounts ranked by priority: at risk, up for renewal, stalled, and expansion opportunities.
Expansion detection
Account adds users, hits plan limits, or starts using premium features. Surfaced automatically as upsell opportunities.
Cross-system signals
Billing fails in Stripe, usage drops in-product, a support ticket lands the same week. Outlit connects all three into one signal.
Meeting prep
Before every call, a one-pager is ready: account health, recent activity, usage trends, open deals, and last touchpoints.
Map the relationships between your tools
Link activity across every source to the right customer. A Stripe charge, a Slack message, and a PostHog session all map to the same account.
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FAQs
