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Know who's going to churn and how to save them.

Outlit creates the full context on every customer, spots who's at risk and why, and does the work to save them.

Live in under 30 minutes. No pipelines to build.

At-risk accounts, flaggedEvery account watched, weeks before renewal.
The reason, explainedThe real context behind it, not just a score.
The save, done for youRe-engagement drafted, sent, and tracked.
Superset
Chatwoot
Superset
Chatwoot
Superset
Chatwoot
Superset
Chatwoot
Char
Quantstruct
Char
Quantstruct
Char
Quantstruct
Char
Quantstruct

See churn coming across every tool.

Outlit pulls the early signals of churn, internal and external, into one clear view of each customer.

Logins down 50%2m
“Exports broken again”9m
Champion changed jobs1h
Usage down 40%2m
Renewal in 47 dayslive
P1 unresolved 12d1h
Hired a key role5m
Mentioned a competitor1h
Customer profileBuilt from internal and external signals
live
UsageinternalLogins down 50% over 7 days
SentimentinternalMentioned a competitor on last call
RiskexternalChampion changed jobs
HiringexternalHired a key role
Renewalinternal47 days away · $50K ARR
Handed off to save the account →

See churn coming, know why, and save the account.

Outlit spots who's slipping, explains why from full context, and does the work to save them.

Spot the risk

Catch the early signs across every tool.

Brightline4 risk signals picked up
live
Logins down 50%now
Champion silent 12d12m
P1 outage · 12d unresolved1h
Renewal in 21 daystoday

Know why

Explain what's actually going wrong.

Champion left mid-rollout
New admin never onboarded
SSO never activated
0 of 8 seats configured
Silent after export bug
P1 unresolved · 12 days

Save the account

Win them back, done for you.

Ping #customer-successChampion silent 12 days
Draft re-engagementTo the new admin, refs the SSO gap
Schedule save callBefore the 21-day renewal
30dearlier churn warningOn average, risk surfaces weeks before renewal, not at it.
24/7churn monitoringEvery account watched continuously, not just your top tier.
more accounts per CSMCover your whole book, not just your top accounts.

Connects to every system your customer touches.

Add a source and Outlit keeps it synced. No pipelines to build or maintain.

Slack
Slack
Messages, reactions, thread context
Stripe
Stripe
Revenue, plan changes, churn events
HubSpot
HubSpot
Deals, contacts, pipeline activity
PostHog
PostHog
Feature usage, session activity, events
Gmail
Gmail
Email threads, sender history, attachments
Granola
Granola
Meeting notes, transcripts, summaries, attendees
Slack
Slack
Messages, reactions, thread context
Stripe
Stripe
Revenue, plan changes, churn events
HubSpot
HubSpot
Deals, contacts, pipeline activity
PostHog
PostHog
Feature usage, session activity, events
Gmail
Gmail
Email threads, sender history, attachments
Granola
Granola
Meeting notes, transcripts, summaries, attendees
Fireflies.ai
Fireflies.ai
Call transcripts, action items, summaries
Google Calendar
Google Calendar
Meetings, attendees, scheduling patterns
Attio
Attio
Records, lists, workspace activity
Supabase Auth
Supabase Auth
User identity, sign-up source, auth events
Clerk
Clerk
User profiles, org membership, login activity
Pylon
Pylon
Support tickets, customer issues, conversations
Fireflies.ai
Fireflies.ai
Call transcripts, action items, summaries
Google Calendar
Google Calendar
Meetings, attendees, scheduling patterns
Attio
Attio
Records, lists, workspace activity
Supabase Auth
Supabase Auth
User identity, sign-up source, auth events
Clerk
Clerk
User profiles, org membership, login activity
Pylon
Pylon
Support tickets, customer issues, conversations

FAQ

Questions teams ask before setup.

Outlit connects to your tools and starts catching churn in under 30 minutes, so setup, security, and coverage questions usually come first.

What does Outlit do?

Outlit catches churn before it's too late. It watches every customer for the early signs of risk, reads their full context across your tools to explain why they're slipping, then does the work to win them back, before renewal, not after.

How long does setup take?

Under 30 minutes. Connect your sources and Outlit starts syncing and resolving your data right away, with no pipelines to build. You can be catching churn risk the same day.

How does Outlit spot churn risk?

Outlit pulls every signal about a customer, product usage, support tickets, sentiment, billing, and outside changes like a champion leaving, and resolves them to one profile. When the early signs of churn show up, it flags the account and explains what's driving the risk.

Does Outlit replace my CSMs?

No. Outlit does the watching and the busywork so your CSMs cover more of the book and spend their time on the saves that matter. Every outreach it drafts is theirs to review, edit, and send.

Do I need engineering to set it up?

No. Outlit connects to your tools directly and handles the syncing and matching for you. No pipelines, no data team, and no maintenance to keep it running.

Is my data secure?

Yes. Outlit is SOC 2 Type II and ISO 27001 certified. Your data is encrypted at rest and in transit, and is never used to train models.

See who's about to churn, before it's too late.

See a Demo