Backed by Y CombinatorCustomer context for agents
Every customer interaction and conversation, structured for your agents to understand and act on.
Trusted by fast-moving teams
One place for everything about your customers
Outlit resolves customer identity across your stack, gives you one place to query them, and surfaces signals before you go looking.
A unified record for every customer
Your customers are scattered across five tools under five different IDs. Outlit turns that mess into one record with revenue, usage, and activity in one place.
Query all your customer data at once
Ask about any customer and get answers pulled from every tool you use. Works from your terminal, Slack, or Claude Code.
Proactive alerts across every tool
Usage drops, a payment fails, and support tickets spike. Outlit connects the dots, alerts your team, and drafts a response before anyone notices.
Payment failed for Acme Inc2:38 PMUsage down 40% week-over-week2:39 PM3 threads in #support mentioning product issues2:41 PMNo reply to last 2 check-in emails2:41 PMHow customers use Outlit
Outlit connects the dots across your tools and alerts your team before small issues become big problems.
Churn risk detection
Usage drops, payments fail, support tickets spike. One alert with the full picture before the customer says anything.
Trial-to-paid prediction
See exactly which trials will convert and which are wasting your time.
Weekly customer digests
A prioritized list of exactly who needs attention this week, every Monday.
Expansion detection
Account adds users, hits plan limits, or starts using premium features. Surfaced automatically as upsell opportunities.
Cross-system signals
Billing fails, usage drops, and a support ticket lands the same week. Outlit connects them so you see one signal, not three.
Meeting prep
Walk into every call already knowing everything. Account health, activity, deals — ready before you are.
We work with your existing stack
Link activity across every source to the right customer. A Stripe charge, a Slack message, and a PostHog session all map to the same account.
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FAQs
