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# outlit-notifications
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Today, 9:42 AM
OutlitAPP9:42 AM
🎫 New ticket from Vista · NEW-1247
OAuth callback returns 500 after the Apr 26 deploy. Blocking 3 customers from logging in.
Triggered when a new ticket arrives in Pylon

Customer. Vista · $12,500 MRR · Pro · since Aug 2024. Activity +14% over 7 days, 99.6% uptime ask.

Last 3 threads. pricing renegotiation (Apr 21), SSO setup (Apr 18), dashboard share-link bug (Apr 12).

Similar tickets. NEW-1244 (Cobalt, resolved Apr 22), same root cause. NEW-1239 (Helios, resolved Apr 18).

Suggested reply
"Hi team, we tracked this to the new redirect handler shipped Apr 26. Patch is rolling now, ETA 15 min. Same root cause as NEW-1244 (Cobalt). Will confirm once it lands."
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