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Outlit Changelog - Early March 2026

March 6, 2026

New Features

  • Pylon Integration – Introduced Pylon support with ticket syncing, AI processing, and stronger backfill/customer resolution for support workflows.

  • Slack Connect Expansion – Added Slack Connect channel backfill with batch fact extraction, public Slack Connect channel auto-join, and weekly report channel overrides.

  • Insights Surface Updates – Added /insights to navigation, shipped finding detail pages, and attached agent findings/insights directly in the customers table.

SDK Updates

  • Browser Path Extraction Reliability – Improved path extraction for hash-routed apps and prevented anchor hashes from being treated as route paths.

  • Node SDK Flush Stability – Stopped flush retry loops on non-retryable ingest errors to reduce noisy retry behavior.

  • Dependency & Release Packaging Cleanup – Replaced workspace:* published dependency ranges with concrete versions and cut new package versions.

Improvements

  • PostHog Backfill Pipeline Hardening – Expanded backfill job tracking/progress, switched to Query API + batch queue processing, and tightened cursor/retry/idempotency behavior.

  • Event Path Normalization Across Platforms – Normalized event paths for Electron and hash-routed apps to improve consistency in downstream analytics.

  • Onboarding & Platform Operations – Added a dedicated API Keys settings page and improved churn review queue filtering.

Bug Fixes

  • Fixed Slack ingestion edge cases by quickly acknowledging forwarded events and deduplicating by event ID.

  • Fixed calendar external ID overflow.

  • Fixed PostHog contact resolution issues, including whitespace-only email handling and preserving original event names through the pipeline.

  • Fixed duplicate customer activity creation from repeated SDK ingestion.

  • Fixed integration UX regressions by restoring connect-flow toast feedback and surfacing clearer PostHog validation errors.