Outlit Changelog - Late March 2026

Real-time Stripe Sync – Added Stripe webhook support so subscription changes can reach Outlit faster, with in-product setup steps for configuring the endpoint and signing secret.
Real-time Pylon Sync – Added webhook-based Pylon syncing so ticket, account, and contact changes can flow into Outlit faster than scheduled sync windows alone.

Safer PostHog Recovery – Added guarded recovery flows for PostHog ingestion gaps so imports can recover more safely when data falls behind.
Pylon Sync Safeguards – Combined real-time Pylon updates with additional freshness and fallback checks to keep support data more consistent.
Customer Activity Freshness – Moved customer recency updates off the main event ingestion path to keep “last active” signals more dependable as data volume grows.

Improved exact-email matching so customer activity lands on the right profile more consistently.
Fixed cases where customers could remain in a temporary status after new identity information arrived.
Reduced weak PostHog attribution mismatches to improve source accuracy in customer timelines.
Fixed cases where insights could show an older reviewed finding instead of the latest one for a customer.
Improved Stripe webhook reliability to reduce missed real-time billing updates during verification or delivery edge cases.